Report a Claim
Middlesex Mutual Insurance Co.
Proudly insuring Canadian clients living in Ontario, since 1876
For our Canadian policyholders we have a number of options available:
- Contact your agent or broker
- During office hours call us directly to report your claim at:
- 519-666-0075 or toll free 1-800-851-4045
For after-hours claims
In the event of an after-hours loss, we are committed to servicing our policyholders' needs:
- Our claims adjuster is available by cell phone at 519-860-0750
- Should our claims adjuster not be available you will be prompted to contact our dedicated independent adjusting firm's after-hour's line at 1-888-584-7929
For after-hours emergency repairs
Being a Middlesex Mutual policyholder gives you access to our suggested restoration professionals for after-hour’s emergency work. Please complete our online Report a Property Claim form so we have notification of your claim. You are welcome to contact one of the contractors shown below for emergency after-hours repair services:
Contact an On Side Restoration contractor at 519-652-1152
Contact a ServiceMaster Restore contractor at 519-652-0072
If your situation is not urgent
You can also file your claim online. A claims adjuster will be assigned to your file at the earliest opportunity. They will usually contact you within 24 hours of receiving the claims notice.
To our American neighbours:
We are not licensed to write automobile or property insurance for any clients residing in America. Please reach out to the Broker listed in your insurance documents to report any claims. We are not able to respond to any claims reports left on this website.