Our Mission

As Your Mutual Voice in the community, we use our financial strength to provide innovative insurance solutions that ensure peace of mind.

As Your Mutual Voice – Middlesex Mutual Insurance Company is owned by its policy holders. Therefore, each policy holder has a voice in the governance of the company as an owner. This ownership role and responsibility gives them a true voice in the company’s direction and choices.

Our Vision
Community Focused
Middlesex Mutual is a mutual company that is over 130 years old. It was formed from, and has continued over its history, to serve the Middlesex community. It gains its origins and purpose from the services it provides to a defined community, of which it is a member of, knows well and contributes to. This community-based foundation and connection is one of the fundamental dimensions of the company’s vision.

Dedicated
Middlesex Mutual is dedicated to providing the best insurance and customer service to its policy holders. In this way, it is dedicated to meeting the needs of the policy holders through personal service; insurance programs that are responsive, and meet the needs of the policy holders; and sustaining a continuing, visible and valued presence in the community.

Progressive
The insurance industry has evolved over time and continues to experience significant changes. Middlesex Mutual actively works to ensure that its insurance services are progressive in meeting the changing needs of its policy holders. It undertakes this progressive development within its own operations, and in partnership with the Ontario Mutual Insurance Association.