Report a Claim

Attention U.S.A. Citizens

We are a Canadian Company. If you are insured in the United States, we are not the company that you are looking for.
Please call 1-800-227-0201

How to Report a Claim

For our Canadian policyholders, we have a number of options available:

After hours claims

In the event of an after-hours loss, we are committed to servicing our policyholders' needs:

  • Our claims manager, Brett Borden is available by cell phone at 519-670-9049
  • In the event he is not available you can contact Emilly Bowerman, claims adjuster at 519- 860-0750
  • Should neither of our in-house adjusters be available you will be prompted through the cell phones to contact our dedicated independent adjusting firm's after hour's line at 1-877-663-0701

If your situation is not urgent

You can also file your claim online. A claims adjuster will be assigned to your file at the earliest opportunity. They will usually contact you within 24 hours of receiving the claims notice.