Claims Support

Middlesex Mutual Insurance Co.
Proudly insuring Canadian clients living in Ontario, since 1876

Our Goal is to be the best insurance company in our community.

We know making a claim can be stressful. As a policyholder of Middlesex Mutual Insurance Co. our claims team will be with you every step of the way helping you through the process. They are committed to providing you with excellent customer service. Call us today!

Our claims commitment to you

We know what we appreciate when reaching out to companies we do business with. So our team works hard to ensure you are given the same courtesy.

Quick turnaround

It is our commitment to handle your claim as quickly as possible, ensuring the whole process is fair and transparent.

Friendly, personal service

Yes, we are a just a phone call away, but we also live and work in your community, which means you can visit our office in Ilderton, Ontario if you prefer. We promise to take the time to explain everything to you.

Helpful advice

We are here for our members. It is important to us that we give you helpful, pro-active advice to make sure your claim goes as smoothly as possible.

Our claims mission:

  • To always treat you with respect
  • To deal with you in the utmost good faith
  • To be prompt
  • To be efficient
  • To be fair
  • To be there when you need us most.

Need to report a claim? 

To our American neighbours:

We are not licensed to write automobile or property insurance for any clients residing in America. Please reach out to the Broker listed in your insurance documents to report any claims. We are not able to respond to any claims reports left on this website.