Report a Claim

Middlesex Mutual Insurance Co.
Proudly insuring Canadian clients living in Ontario, since 1876

For our Canadian policyholders we have a number of options available:

For after-hours claims

In the event of an after-hours loss, we are committed to servicing our policyholders' needs:

  • Our claims adjuster is available by cell phone at 519-860-0750
  • Should our claims adjuster not be available you will be prompted to contact our dedicated independent adjusting firm's after-hour's line at 1-888-584-7929

For after-hours emergency repairs

Being a Middlesex Mutual policyholder gives you access to our suggested restoration professionals for after-hour’s emergency work. Please complete our online Report a Property Claim form so we have notification of your claim. You are welcome to contact one of the contractors shown below for emergency after-hours repair services:

On Side Restoration logo          Contact an On Side Restoration contractor at  519-652-1152

Servicemaster Restore logo            Contact a ServiceMaster Restore contractor at  519-652-0072

If your situation is not urgent

You can also file your claim online. A claims adjuster will be assigned to your file at the earliest opportunity. They will usually contact you within 24 hours of receiving the claims notice.

To our American neighbours:

We are not licensed to write automobile or property insurance for any clients residing in America. Please reach out to the Broker listed in your insurance documents to report any claims. We are not able to respond to any claims reports left on this website.